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Maxzzz Return Center

Remember,it can take the body at least 30 days to adjust to a

new mattress - see our expert tips for getting there faster.

Returing a mattress or others?
Get in touch and we’ll remove the items from your home and give you a full refund.
Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

You will be refunded for the cost (less any discounts) once the item is removed from your home. Please email us to initiate a return. If you paid online, your refund may take 1-3 business days to appear on your account.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery.